Customer Relations Manager
- Contract type
- Permanent
- Working Pattern
- Full time
- Location based
- Darwen
- Hours per week
- 37.5
- Dates that interviews will take place
- W/C 30th November 2026
- Salary
- £43,562 - £51,098
- Summary of vacancy
-
Are you a seasoned Customer Relations Manager?
When you join SUEZ, you get more than a brand-new role. Your work will help us deliver innovative and environmentally responsible solutions for water and waste management. You will get a chance to help us preserve and restore our planet’s natural capital for future generations. It’s a career that’s not only exciting, but full of opportunities as well as professional and personal fulfilment.
At Suez, we’re committed to making our world a more sustainable place – a highly complex challenge. That’s why we need diverse and inspirational individuals to help us move forward. If you’re ready to shape the future, collaborate, and drive positive change, we want you on our team. Join us to unleash your talent and help us achieve our shared goals.
About the Role
- £43,562 - £51,098 + Car/Car Allowance + Up to 10% Bonus + Benefits
- Based at Darwen
- About the role
-
What will I be doing as a Customer Relations Manager?
Across the country, there are some 40,000 organisations using SUEZ recycling and resource management services.
Your challenge will be to develop and grow our customer portfolio, making sure existing clients are happy, new clients come on board and net margin improvement is achieved.
You’ll report to the Head of Accounts and manage the Customer relations team.
You will tackle several key tasks:
- Building strong, trusting relationships with customers; maintaining good links with our operational partners
- Delivering P&L while encouraging business efficiency and compliance.
- We’ll also expect you to make sure any new customer is brought on board professionally, with new business implemented smoothly.
- You will manage the Customer Relations Officer and Key Executive Account team regionally
What are the requirements? (experience and qualifications)
If you haven’t worked in the waste industry before, don’t worry. We’re more interested in your experience in sales management and direct sales.
- We’re looking for a commercially sharp, computer-literate person who can negotiate effectively and manage service delivery levels, drawing on strong communication skills.
- You will require team management skills.
- A FULL UK Driving Licence is essential for this as travel will be expected.
If you’ve ticked all the boxes and know how to give customers a positive experience, we’d like to hear from you.
Who we are
Join us, and you’ll be part of a forward-thinking business where people are free to grow. In a workplace where respect, team spirit, customer focus, and commitment to the environment are real values – not just words on a page. As part of our dedicated team, you’ll play an important part in the essential work we are doing to build a sustainable future.
At Suez, we believe in investing in our people. You’ll have access to continuous learning and development opportunities, empowering you to reach your full potential.
Our inclusive culture ensures that everyone’s voice is heard and valued, fostering innovation and collaboration.
We offer competitive benefits, including flexible working arrangements, comprehensive health and wellness programs, and opportunities for career advancement.
By joining Suez, you’ll be contributing to a mission-critical role that makes a real difference in the world.
If you’re ready to take on this challenge and be part of a team that’s dedicated to making a positive impact, apply to Suez today. Together, we can build a sustainable future.
- Job Description
- CRM_Roles_and_responsibilities_.docx
- Closing Date
- 27/11/2026