Senior Operations Administrator - Avonmouth

This vacancy has now expired, and is not accepting any new applications.
Contract type
Working Pattern
Full time
Dates that interviews will take place
W/C 12th August 2019
£22,121 - £25,440 plus bonus and benefits
Summary of vacancy

Are you an experienced Administrator with excellent customer service skills and experience?

Then you can help create a greener UK. A greener, more environmentally-friendly UK is possible – and we’re making it happen.

As a Senior Operations Administrator at SUEZ recycling and recovery UK, you’ll be contributing to an ever growing established company that’s helping customers reduce their impact on the environment, conserve natural resources and reduce landfill.

About the role

What will I be doing?

  • To manage the contract administration function to ensure the provision of an effective, efficient and compliant administrative service.
  • To manage and monitor administrative efficiency in terms of staffing levels, achievement of deadlines, accuracy and speed of service delivery. 
  • To ensure that team of administrators have clearly defined tasks with appropriate deadlines set and enforced. 
  • To undertake regular Performance Development Discussions (PDD’s) with the team.
  • Manage and monitor performance against established Key Performance Indicators (KPIs).
  • Development and implementation of Lean practices with a view to driving standardisation and consistency.
  • To assist contract managers and senior management in the preparation of month end accounts, budgets and forecasts
  • To provide support and training where required to contract administrators and others within the region.
  • To ensure contract administrators operate established administrative processes and procedures are followed consistently and accurately. 
  • To work with the wider administrative function to assist in the development of new procedures to drive continuous improvement.
  • To ensure policy and procedures are adhered to throughout all aspects of contract administration.
  • To ensure that when new contracts are won, all administrative staff receive the required induction and training in SUEZ administrative processes and procedures.
  • To drive a culture of full compliance and health and safety awareness amongst administrative staff and be responsible for the health and safety of the employees within their control.
  • To liaise with contract managers and senior management regarding their administration requirements and standards of service on a regular basis.
  • To constantly review the service of administration including staffing levels, operating procedures and methodologies with a view to continuous improvement.
  • To compile management statistics as required for contract managers and senior management.

What are the qualifications required?

  • Educated to GCSE standard or equivalent.
  • NVQ level 2 Business Administration desirable.
  • Excellent customer service and communication skills.
  • Proficient in the use of Microsoft office.

Who we are

SUEZ recycling and recovery UK is a forward-thinking company recognised as one of the top places in the UK to work. We are proud of the fantastic opportunities for personal growth and development we offer our people. As we continue to develop and grow, you can play an important part in the essential work we are doing to make businesses and communities more sustainable.

Working at SUEZ recycling and recovery UK is not like most jobs – it means striving to secure our planet’s resources and being part of the resource revolution. By joining us, you will help to safeguard the environment and the public through essential waste and water management services, contribute to the sustainable development of communities, businesses and regions, and promote the emerging low-carbon circular economy.

With a raft of benefits, family-friendly policies and excellent remuneration packages, there’s never been a better time to join SUEZ recycling and recovery UK. A friendly and supportive place that you will love to work in, we believe creativity, clear communication and our drive for excellence are the keys to our success. If you share our thinking – and have the qualities we’re looking for – you could play a big part in our dedicated team.

To find out more or apply, please complete the application form and attach your CV.

*No agencies please*

Closing Date
This vacancy has now expired, and is not accepting any new applications.