Customer Support Officer - Fareham.

Contract type
Working Pattern
Full time
Location based
Dates that interviews will take place
W/C 09th December 2019
Salary to be Advertised
£17,810 - £20,482 + Bonus + Benefits
Summary of vacancy

Experienced administrator who thrives on providing excellent customer service?

Do you want to be part of a winning team? 

You can help create a greener UK. A greener, more environmentally-friendly UK is possible – and we’re making it happen.

As a Customer Support Officer at SUEZ, recycling and recovery UK, you’ll be contributing to an ever growing established recycling and recovery company that’s helping customers reduce their impact on the environment, conserve natural resources and reduce landfill.

About the role

What will I be doing?

  • The role will be working on our sub contract portfolio. Liaising with our portfolio of sub contractors to ensure high service levels are maintained for our customers.
  • You’ll be the first point of contact for clients in your region, dealing with requests, queries and tasks large and small.
  • At the same time, you’ll make sure that all admin is dealt with quickly and efficiently, in line with our procedures.
  • This will include dealing on both phone and email to arrange services, confirm ing services are achieved as well as confirming billing details are correct and invoices match for payment.

What are the requirements?

  • Clearly, you need to be good with people and happy resolving queries and problems. It’s the sort of job that suits approachable, helpful people who can express themselves well. 
  • You also need to be professional and efficient – ready to deal with tasks swiftly and accurately.
  • Previous admin experience would be ideal, but it isn’t essential. What’s more important is the ability to build strong customer relationships.
  • GCSE Maths and English (or equivalent).
  • Knowledge of the waste management industry would be fantastic but again, this is not obligatory. 
  • Keen eye for detail. 

Who we are

SUEZ recycling and recovery UK is a forward-thinking company recognised as one of the top places in the UK to work. We are proud of the fantastic opportunities for personal growth and development we offer our people. As we continue to develop and grow, you can play an important part in the essential work we are doing to make businesses and communities more sustainable.

Working at SUEZ recycling and recovery UK is not like most jobs – it means striving to secure our planet’s resources and being part of the resource revolution. By joining us, you will help to safeguard the environment and the public through essential waste and water management services, contribute to the sustainable development of communities, businesses and regions, and promote the emerging low-carbon circular economy.

With a raft of benefits, family-friendly policies and excellent remuneration packages, there’s never been a better time to join SUEZ recycling and recovery UK. A friendly and supportive place that you will love to work in, we believe creativity, clear communication and our drive for excellence are the keys to our success. If you share our thinking – and have the qualities we’re looking for – you could play a big part in our dedicated team.

To find out more or apply, please complete the application form and attach your CV.

*No agencies please*

Closing Date