Due to the rising concerns and spread of the COVID-19 (Coronavirus) pandemic, we have put measures in place that protect the health and wellbeing of our employees and candidates. As a result, there may be some delays in our recruitment process.

Our recruitment phone line is temporarily closed, however our recruitment team is remote working and will do their best to support you however they can.

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Administrator - Equipment Services

Contract type
Maternity cover
Working Pattern
Full time
Location based
Thame
Dates that interviews will take place
W/C 19th April 2021
Salary
£20-£24k
Summary of vacancy

Are you an experienced administrator? 

You can help protect the environment and create a greener UK

As an administrator at SUEZ Water Purification services, a division of SUEZ Water, you’ll be part of a team that provides a holistic service in the water industry. We are committed to helping customers reduce their impact on the environment and maximising the return on their investments. 

 

About the role

About the role

  • The main purpose of the role is to take ownership of supporting and advising customers, Manage engineers and subcontractor work schedules,  create accurate recording of work details and enter work on the systems via data entry.  
  • This role is a Fixed term 12 month contract.

What will I be doing?

You'll be ensuring personal and field activity compliance with all SUEZ Health, Safety and Environmental Policies, and adhere to customer site rules and procedures (assuming the highest level compliance).

You'll develop and maintain a good working relationship with customers ensuring you always present a professional image.

Your key tasks will be:

  • Planning and scheduling of field service engineers and subcontractor work.
  • Coordinating work with other SUEZ departments.
  • Arranging parts for service visits and breakdowns.
  • Answering incoming customer calls and handling as required.
  • Provide customers with information on spare parts and prices.
  • Updating customers records on computer database.
  • Action and respond to emails in a timely manner.
  • Place orders with suppliers through purchasing department.
  • Learning about our products to provide advice to customers to assist in resolving their problems.
  • Work with Engineering projects team and Sales Consultants to effectively and efficiently instigate visits and present one SUEZ approach.
  • Support roll out of new products and services

What are the requirements?

The ideal candidate will have the ability to handle stressful situations and be able to prioritize workload efficiently and effectively.

  • Excellent communication skills required
  • Logical and well organized, with flexible and transferable skills
  • Good MS office skills

Our approach

With over 6,000 members of staff working across a whole range of business areas, our people are the company’s greatest asset and we are proud to be an Investor in People.

As well as our competitive salaries and benefit packages we are able to offer long-term career development within a friendly and supportive environment.

With our collaborative engaging culture, our employees join us and grow with us.

We believe creativity, clear communication and our drive for excellence are the keys to our success. We also expect our people to be enthusiastic and responsible.

We understand that the richness of the diversity of our employee’s experiences enables us to harness more creativity, innovation and opportunities.

If you share our thinking – and have the qualities we’re looking for – you could play a big part in our dedicated team.

To find out more or apply, please complete the application form and attach your CV.

If you apply for any of our vacancies and do not receive an automated response within 24 hours of submitting your application, please email us at careers.uk@suez.com

** No Agencies Please **

Job Description
ESA.doc
Closing Date
22/04/2021
Once we have sufficient applicants we withhold the right to close job vacancies early.