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Salesforce Administrator

This vacancy has now expired, and is not accepting any new applications.
Contract type
Permanent
Working Pattern
Full time
Location based
Birmingham
Hours per week
37.5
Dates that interviews will take place
Interviews will be held via MS Teams
Salary
£36,520- £42,838 Dependent on experience plus bonus
Summary of vacancy

Are you an experienced Salesforce Administrator?

When you join SUEZ, you get more than a brand-new role.

Your work will help us deliver innovative and environmentally responsible solutions for water and waste management. You will get a chance to help us preserve and restore our planet’s natural capital for future generations. It’s a career that’s not only exciting, but full of opportunities as well as professional and personal fulfilment.

About the role

What will I be doing?

  • Provide support for day to day management of Salesforce Sales Cloud and Service Cloud.
  • Perform admin tasks such as: set up roles, profiles, permission management.
  • Create and update fields, workflows and process builder, reports and dashboards, and data management (using data loader, import wizard, APEX code).
  • Make amendments to this business critical application using your knowledge to develop in APEX, process flow builders and validation rules.
  • Create change sets to allow the transition of code changes from the development environments to Live.
  • Support data management activities to ensure a high level of data quality and integrity is continuously maintained.
  • Managing new releases and helping to roll-out new features and functionality as well as communicating to and educating users about system changes., including documenting functionality.
  • Monitoring the platform data quality health daily to uncover data integrity issues and/or opportunities for process improvement.
  • Troubleshoot issues raised by users and provide prompt resolution. Escalate to our third party Support Team or Salesforce Support as necessary.
  • Assist in performing and executing functional testing.
  • Strong communication and inter-personal skills in dealing with a range of customers, including senior stakeholders.
  • Ability to communicate clearly with external and internal parties
  • Ability to explain technical concepts to non-technical stakeholders.

What are the requirements?

  • Minimum 3 years of Salesforce experience gained in an Salesforce Administrator role.
  • Strong understanding of the platform, with the ability to develop custom applications and objects, formula fields, workflows, custom views, reports and dashboards.
  • Knowledge in complex approval process and validation rules which can impact
  • Experience in the customer master records being mastered in Salesforce and the implications of data accuracy feeding our financial systems.
  • Previous experience in software development life cycle within an Agile environment.
  • Previous experience using industry storyboarding tools such as JIRA or Azure DevOps.
  • Desirable digital signature experience (Adobe sign, Docusign etc)
  • Experience in development using APEX coding and java in the Salesforce environment.
  • Understanding of the Mulesoft application and how salesforce integrates into this.

Who we are

At SUEZ the efficient and sustainable management of resources around the globe is at the heart of everything we do. Respect – acting ethically and with integrity – is one of our core values. We’re passionate about the environment and believe in protecting our world. Over 90,000 likeminded people worldwide makes for an incredible team, where collaboration and trust are part of the way we work. With true team spirit, we can give our customers a standard of service that goes above and beyond and ensure that our local communities have access to essential water and waste services

We thank our people for all they do with development opportunities, wide-ranging benefits and rewards that reflect their hard work. In a friendly, supportive environment, you’ll be inspired to grow and play your part in creating a better future for all.   

*No agencies please* 

 

Closing Date
31/07/2021
Once we have sufficient applicants we withhold the right to close job vacancies early.
This vacancy has now expired, and is not accepting any new applications.