Menu

Technical and Site Services Manager

Contract type
Permanent
Working Pattern
Full time
Location based
Crayford
Hours per week
37.5
Dates that interviews will take place
Via MS Teams
Salary
£48,000 - £55,000
Summary of vacancy

Latis Scientific is a dynamic market leading provider of laboratory and technical services operating in the water hygiene and healthcare sectors.  We are looking for a business leader, with a strong technical background in water hygiene and the associated markets, who is commercially astute and able to lead our consultancy and field team and help us deliver our ambitious growth plans for Latis Scientific.  Latis as part of the SUEZ group can offer a career that’s not only exciting, but full of opportunities as well as professional and personal fulfilment.

About the role

Purpose of Role

Responsible for the efficient and technical management of the Technical and Site Services team, to lead in shaping the strategy for this team  and to deliver the associated business objectives. To ensure that the work undertaken complies with the needs of the client and is provided in a timely and cost effective manner.

To provide operational and technical management of capabilities to ensure that company targets and business objectives are achieved or exceeded. To oversee and coordinate the implementation and development of the Medium (business and operational) Term Plan.

What are the requirements?

Main Responsibilities:

  • Operational Management of the site services team ensuring efficiencies of work are maintained and contracts are fulfilled to customer expectations. 
  • Ensuing correct delivery of the site services team work to the customer satisfaction, including managing the turnaround time of reports. 
  • Liaise with the Sales Manager and Sales Director to ensure that the sales pipeline can be delivered and to mitigate any potential gaps in the budget. 
  • Provide technical support to the team of operators based in the field, ensuring they are prepared for each assigned task. 
  • Provide technical support to consultancy clients and respond to customer queries where required.
  • Visit customer sites as required for meetings or to deliver training courses.
  • Review the technical work of the operations team with the assistance of the Technical manager.
  • Apply significant knowledge of industry trends and developments to improve service to our clients including recommending and developing new products and services.
  • Recognise technical deficiencies and implement effective solutions.
  • Maintain a high degree of technical knowledge of the industry and industry trends by monitoring new developments, new products, new research and new concepts etc. within the industry.
  • Liaise with other parts of Suez to maximise and optimise technical know-how and commercial opportunities.
  • Attend industry relevant conferences regarding new and emerging technologies.
  • Provide technical support to the Laboratory customers.
  • Liaise with the QEH&S Manager and the Training Manager in order to identify technical training requirements for the operations team.
  • Work in cooperation with the QEH&S Manager to ensure that all technical advances adhere to Health and Safety regulations (as ratified by the QEH&S Manager).
  • Follow the Health and Safety Policy and provide technical advice which is compliant (as ratified by the QEH&S Manger).

Other responsibilities include: 

  • Keep abreast of water treatment technology.
  • Attend regular technical coordination meetings and adhere to, promote and enforce all decisions agreed to by the Directors.
  • Contribute to the development of the Company’s corporate strategy and lead strategy. development to ensure that the company achieves its short and long term objectives.
  • At all times work in a way that demonstrates Latis Scientific’s business methods.
  • Maintain high standards in terms of personal appearance conduct and respect of Company property.

Who we are

Our strength is the high level of technical expertise and consultancy we offer all our customers and the quality of the science we perform.  We are experts in analytical chemistry and many aspects of water, air and environmental microbiology.  We use the latest technologies tailored to the customer needs and offer an unparalleled scientific and technical experience.

Our teams operate from modern 'state of the art' laboratories and are recognised for their high quality, efficient and responsive service provided to all our customers. We are always looking for talented and passionate people, who have a background in laboratory and consultancy services, to join our team at Latis Scientific.

Latis Scientific are an equal opportunities employer.

*** NO AGENCIES PLEASE ***

Closing Date
05/08/2021
Once we have sufficient applicants we withhold the right to close job vacancies early.