Re-use Shop Operative - Multi site

This vacancy has now expired, and is not accepting any new applications.
Contract type
Working Pattern
Full time
Location based
Hours per week
£9.50 per hour
Summary of vacancy

Do you take pride in providing great customer service, with a background that includes retail and merchandising? Would you like to work with SUEZ, a company working for a greener UK, recovering value from what other people no longer need?

When you join SUEZ, you get more than a brand-new role. Your work will help us deliver innovative and environmentally responsible solutions for water and waste management. You will get a chance to help us preserve and restore our planet’s natural capital for future generations. It’s a career that’s not only exciting, but full of opportunities as well as professional and personal fulfilment.



About the role

Are you passionate about re-use and retail? Through our waste contract with Greater Manchester Combined Authority, SUEZ has made a commitment to set up three re-use shops on our Household Waste Recycling Centres (HWRC) along with a re-use hub to sell donated items and generate £300,000 annually to be re-invested in social projects in Greater Manchester. The shop operatives will take ownership of the daily running of the re-use shops at Woodhouse Lane, Altrincham; Boysnope Wharf, Eccles; and Arkwright Street, Oldham or supporting the running of the re-use hub at Nash Road, Trafford Park when required. This is a full-time permanent role working five days a week (to include weekends) at a pay rate of £9.50 per hour.

What will I be doing as a Re-Use Shop Operative?

  • Work towards achieving the sales targets for the re-use shop.
  • Responsible for merchandising of stock: sort, prepare, price & present donations for sale in order to increase sales and customer satisfaction
  • Serve and positively interact with customers and provide sales advice to ensure repeat custom
  • Operate the till system. Reconcile card receipts at the beginning and end of each shift
  • Manage stock and communicate with the re-use hub manager what stock is required
  • Process returns and refunds
  • Promote and maintain excellent customer service and retail standards, as well as equality and diversity to ensure we offer an accessible, safe and welcoming environment for all
  • Ensure goods are sold at an appropriate value
  • Ensure any rejected items are disposed of appropriately
  • Maintain the security of the shop premises and property including stock
  • Ensure deliveries and collections are completed in a safe, cost effective and efficient manner
  • Ensure the highest standards of housekeeping and daily controls are maintained as standard practice
  • Encourage and promote the values of the shop and promote the charitable nature of the re-use scheme within Greater Manchester
  • Recruitment, training, management and support of volunteers
  • Motivate, organise and encourage teamwork within the workplace to ensure productivity targets are met or exceeded
  • Any other duties required to achieve the smooth and profitable running of the operation.

You'll be expected to promote the values of the shop and the charitable nature of the re-use scheme in Greater Manchester, at the same time as providing excellent customer experience to encourage repeat custom and the smooth and profitable running of the shop.

What are the requirements?

You will be passionate about the environment and in particular this re-use project, with prior retail experience and a real enthusiasm for providing excellent customer service.

Either you will have knowledge of recycling and upcycling, or willing to rapidly develop it, but you should have an understanding of maintaining stock, merchandising and the ability to handle financial aspects of retail, along with:

  • A flexible attitude to work as shift work and weekend work will be required.
  • The confidence to initially work alone in the re-use shop (until volunteers are recruited). 
  • Excellent teamwork skills as you will also work closely with site staff on the HWRCs.

Who we are

At SUEZ the efficient and sustainable management of resources around the globe is at the heart of everything we do. Respect – acting ethically and with integrity – is one of our core values. We’re passionate about the environment and believe in protecting our world. Over 90,000 likeminded people worldwide makes for an incredible team, where collaboration and trust are part of the way we work. With true team spirit, we can give our customers a standard of service that goes above and beyond and ensure that our local communities have access to essential water and waste services.

We thank our people for all they do with development opportunities, wide-ranging benefits and rewards that reflect their hard work. In a friendly, supportive environment, you’ll be inspired to grow and play your part in creating a better future for all.   

*No Agencies Please *

Closing Date
Once we have sufficient applicants we withhold the right to close job vacancies early.
This vacancy has now expired, and is not accepting any new applications.