Commercial Engineer Support Specialist – Products & Standards - EMEA

This vacancy has now expired, and is not accepting any new applications.
Contract type
Working Pattern
Full time
Location based
Peterborough, Cambridgeshire
Hours per week
37.5 hours Monday to Friday
Dates that interviews will take place
Via MS Teams
Circa £30,000 - £40,000 plus healthcare, pension
Summary of vacancy

SUEZ Water Technologies and Solutions (SWTS) provide our customers with technology and expertise to enhance their water, wastewater, and process productivity.

Bringing together like-minded people and experienced professionals, we continue to develop advanced technologies to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy.

About the role

About the role

Provide timely and accurate Products proposals to customers to help meet and exceed sales goals. After order acceptance takes ownership of agreed deliverables together with Customer Services and any other function in order to honor the contract with the customer.

What will I be doing?

The following activities are a guideline; others can be part of the job scope:

  • Evaluate internal and external requests for Products quotations prepare timely and accurate proposals, within Delegation of Authority (DOA)
  • Participate in proactive outbound parts sales calls and campaigns and provide any reasonable support and contract leads to sales team
  • Adhere to pricing guidelines set by product management
  • Support customer services in order entry activity
  • Order follow up until end of the contract
  • Point of contact for customers and SUEZ personnel
  • Negotiate contractual terms with customers and work together with Contract Managers as needed
  • Drive customer responsiveness by focusing on cycle time reduction in the quotation process
  • Make recommendations and share best practices to continually improve processes
  • Coordinate relationships and interface with Sales team, engineering, manufacturing, sourcing, to ensure offering is aligned with our new or enhance existing product(s) or product line(s)
  • Liaise between Sales / Sourcing / Factories, customers and customer care when needed
  • Responsible for meeting all Customer CTQ’s on incoming request for quotations, including quote bid due dates and special requirements
  • Drive orders conversion by following up with Customers and/or sales on key opportunities
  • Responsible for disposition of quote opportunities in regard to win/loss/pending status
  • Translation in SAP language of the material requisitions
  • Assisting vendors set up
  • Assist with material search / availability
  • Track its own pipeline

What are the requirements?

Minimum Requirements:

  • 2 - 3 years’ experience in Commercial activities
  • Proof of strong work ethic and ability to learn and adapt to change
  • Proficient in MS Office applications
  • Strong written and oral communication in English
  • Experience using ERP systems (SAP)

Desired experience/skills:

  • Ability to work in a virtual team
  • Strong oral and written communication in one other language would be valuable
  • Strong interpersonal skills
  • Ability to communicate with customers directly
  • Water treatment industry knowledge is preferred
  • Previous commercial activity/good negotiation skills is a preferential element
  • Salesforce knowledge would be valuable

Who we are

Join the Resource Revolution! SUEZ Water Technologies & Solutions looks for innovation everywhere and now has more than 50,000 customers and 10,000 employees around the world. For more than 100 years SUEZ has been at the forefront of innovation, from the SUEZ Canal to addressing water scarcity. Finding solutions to the world's biggest problems has never been more important than right now.

We offer a great work environment, with professional development and challenging careers along with competitive reward & benefit.

SWTS is an Equal Opportunity Employer, with employment decisions made without regard to any and all characteristics protected by law.


Job Description
Closing Date
Once we have sufficient applicants we withhold the right to close job vacancies early.
This vacancy has now expired, and is not accepting any new applications.