Customer Support Officer
This vacancy has now expired, and is not accepting any new applications.
- Contract type
- Permanent
- Working Pattern
- Full time
- Location based
- Darwen
- Hours per week
- 37.5
- Dates that interviews will take place
- To Be Confirmed
- Salary
- £22,260
- Summary of vacancy
-
Do you have excellent customer service and communication skills? Would you like to bring this to a company committed to a greener UK?
You will be based for our Regional Offices in Darwen, Lancashire for 37.5 hours per week with a salary from £22,260 plus bonus, pension.
When you join SUEZ, you get more than a brand-new role. Your work will help us deliver innovative and environmentally responsible solutions for water and waste management. You will get a chance to help us preserve and restore our planet’s natural capital for future generations. It’s a career that’s not only exciting, but full of opportunities as well as professional and personal fulfilment.
- About the role
-
What will I be doing?
Whenever our customers need to talk to us, you’ll be the person they speak to. In fact, you’ll be the first point of contact for clients and customers in your region, dealing with requests, queries and tasks large and small.
- Telephones (Daily handling of Customer enquiries and queries) – must have a good telephone manner
- Good use of PC – Salesforce, CLEAR, Microsoft suite
- Customer service – communication, enquiries,
- Missed services
- New/additional services
- Problem solver – investigating queries
- Methodical – need to be able to work through the problem, step-by-step and find resolution
Who we are
At SUEZ the efficient and sustainable management of resources around the globe is at the heart of everything we do. Respect – acting ethically and with integrity – is one of our core values. We’re passionate about the environment and believe in protecting our world. We can give our customers a standard of service that goes above and beyond and ensure that our local communities have access to essential water and waste services
We thank our people for all they do with development opportunities, wide-ranging benefits and rewards that reflect their hard work. In a friendly, supportive environment, you’ll be inspired to grow and play your part in creating a better future for all.
*No agencies please*
- Job Description
- CSO_Roles_and_responsibilities.pdf
- Closing Date
- 28/11/2023