Customer Support Administrator - Hayes

Contract type
Working Pattern
Full time
Dates that interviews will take place
W/C 06th May 2019
£17,810 - £20,482 + Bonus + Benefits
Summary of vacancy

Experienced Administrator who thrives on providing excellent customer service?

Do you want to be part of a winning team? 

You can help create a greener UK. A greener, more environmentally-friendly UK is possible – and we’re making it happen.

As a Customer Support Administrator at SUEZ, recycling and recovery UK, you’ll be contributing to an ever growing established recycling and recovery company that’s helping customers reduce their impact on the environment, conserve natural resources and reduce landfill.

What will I be doing?

  • Whenever our customers need to talk to us, you’ll be the person they speak to. In fact, you’ll be the first point of contact for clients in your region, dealing with requests, queries and tasks large and small.
  • At the same time, you’ll make sure that all admin is dealt with quickly and efficiently, in line with our procedures.
  • Your aim is to give every customer the best possible experience so that they’re happy with our service and loyal to SUEZ, recycling and recovery UK  – helping our business to succeed and grow.
  • You’ll report to the Customer Relations Manager and be part of a friendly, close-knit team. 

What are the requirements?

  • Clearly, you need to be good with people and happy resolving queries and problems. It’s the sort of job that suits approachable, helpful people who can express themselves well. 
  • You also need to be professional and efficient – ready to deal with tasks swiftly and accurately.
  • Previous admin experience would be ideal, but it isn’t essential. What’s more important is the ability to build strong customer relationships.
  • GCSE Maths and English (or equivalent).
  • Knowledge of the waste management industry would be fantastic but again, this is not obligatory. 

Our approach

With over 6,000 members of staff working across a whole range of business areas, our people are the company’s greatest asset and we are proud to be an Investor in People.

In 2018 we were awarded by Best companies as one of the top 25 companies in the UK for employee engagement.

As well as our competitive salaries and benefit packages we are able to offer long-term career development within a friendly and supportive environment.

With our collaborative engaging culture, our employees join us and grow with us.

We believe creativity, clear communication and our drive for excellence are the keys to our success. We also expect our people to be enthusiastic and responsible.

We understand that the richness of the diversity of our employee’s experiences enables us to harness more creativity, innovation and opportunities.

If you share our thinking – and have the qualities we’re looking for – you could play a big part in our dedicated team.

Join us and be part of the Resource Revolution.

SUEZ Recycling & Recovery UK is an equal opportunities employer.

To find out more or apply, please complete the application form and attach your CV.

If you apply for any of our vacancies and do not receive an automated response within 24 hours of submitting your application, please email us at

** No Agencies Please **

About the role


Closing Date