Customer Support Officer - Hayes

Contract type
Working Pattern
Full time
Dates that interviews will take place
W/C 24th June 2019
From £17,810 - £20,482 plus bonus and excellent benefits
Summary of vacancy

Are you an experienced administrator who thrives on providing excellent customer service and wants to be part of a winning team? 

As a Customer Support Officer at SUEZ recycling and recovery UK, you’ll be contributing to an ever growing established recycling and recovery company that’s helping customers reduce their impact on the environment, conserve natural resources and reduce landfill.


About the role

What will I be doing?

  • Whenever our customers need to talk to us, you’ll be the person they speak to. In fact, you’ll be the first point of contact for clients in your region, dealing with requests, queries and tasks large and small.
  • At the same time, you’ll make sure that all admin is dealt with quickly and efficiently, in line with our procedures.
  • Your aim is to give every customer the best possible experience so that they’re happy with our service and loyal to SUEZ recycling and recovery UK  – helping our business to succeed and grow.
  • You’ll report to the Customer Relations Manager and be part of a friendly, close-knit team. 

What are the requirements?

  • You need to be good with people and happy resolving queries and problems. It’s the sort of job that suits approachable, helpful people who can express themselves well. 
  • You also need to be professional and efficient – ready to deal with tasks swiftly and accurately.
  • Previous admin experience would be ideal, but it isn’t essential. What’s more important is the ability to build strong customer relationships.
  • You will have your GCSE Maths and English (or equivalent).
  • Knowledge of the waste management industry would be fantastic but this is not obligatory. 

Who we are

SUEZ recycling and recovery UK is a forward-thinking company recognised as one of the top places in the UK to work. We are proud of the fantastic opportunities for personal growth and development we offer our people. As we continue to develop and grow, you can play an important part in the essential work we are doing to make businesses and communities more sustainable.

Working at SUEZ recycling and recovery UK is not like most jobs – it means striving to secure our planet’s resources and being part of the resource revolution. By joining us, you will help to safeguard the environment and the public through essential waste and water management services, contribute to the sustainable development of communities, businesses and regions, and promote the emerging low-carbon circular economy.

With a raft of benefits, family-friendly policies and excellent remuneration packages, there’s never been a better time to join SUEZ recycling and recovery UK. A friendly and supportive place that you will love to work in, we believe creativity, clear communication and our drive for excellence are the keys to our success. If you share our thinking – and have the qualities we’re looking for – you could play a big part in our dedicated team.

To find out more or apply, please complete the application form and attach your CV.

*No agencies please*



Closing Date