Equipment Support Engineer (SE)

This vacancy has now expired, and is not accepting any new applications.
Contract type
Working Pattern
Full time
Dates that interviews will take place
Week commencing 22nd April 2019
£25,000 - £29,000 + car allowance, on call allowance, overtime, pension
Summary of vacancy

Experienced in an Engineering support role?  You can help protect the environment and create a greener UK

The increasing scarcity of natural resources is a challenge.  At SUEZ Water Technologies and Solutions UK this motivates us to develop and deliver safe, innovative and sustainable services and solutions to protect the environment, conserve natural resources and provide a better future for the next generation.

About the role

The Service Engineer SE has an overall responsibility for

  • Hands on servicing and repair of water treatment equipment.
  • Undertaking scheduled service under contract and one-off planned service outside of contract
  • Emergency call out activity occasionally outside normal working hours.
  • Repair of customer equipment
  • Installation of new equipment where repair is not possible or viable. 

The employment package:

  • Salary – £25k - £29k
  • Car - Company Car or a monthly taxable car allowance of £578.
  • Holidays - 25 days + 8 stats
  • Pension - Enrolled after 3 months’ service
  • Life Insurance – After Probation
  • Notice period - 1 week > 1 month after probation
  • Probation - 6 Months
  • Overtime – 1.5 on Saturday & double on Sunday and bank holidays
  • On Call Allowance

What will I be doing?

  • Ensure compliance with all SUEZ Health, Safety and Environmental Policies, and adhere to customer site rules and procedures (assuming the highest level compliance).
  • Attention to proactive KPI’s and personal safety plans
  • Contribute diligently to Team Performance Plan (TPP)
  • RAMS for all visits
  • Be familiar with and comply with EQUIPMENT SERVICE processes
  • Identify service stakeholders and confirm technical and contractual scoping on site matches assigned work.
  • Undertake planned and unplanned service activity as allocated by Service co-ordination team
  • Perform routine maintenance work including chemical sanitisation when required.
  • Able to work at weekends as/when required
  • Willingness to be on call for out of hours emergency work (rota system)
  • Minimise customer down time by effectively planning and executing the work
  • Work with CORE projects team and BDM’s to effectively and efficiently instigate visits and present and one SUEZ approach.
  • Deliver and install new equipment (parts) as and when repair is not prudent.
  • Test and commission all work prior to leaving the work-site
  • Explain and demonstrate correct use of equipment if necessary
  • Ensure Customer sign-off of work prior to leaving site
  • Report activity on ACCESS Service Manager tablet thoroughly and promptly
  • Promote Service contracts where necessary and report back new opportunities to line manager
  • Maintain spare parts car stock and up to date records of parts held/used

What are the requirements?

  • 1 year relevant Equipment Service work experience desired in an appropriate Electro-mechanical environment, ideally in the water treatment sector.
  • Ability to handle stressful situations often alone on customer sites
  • Excellent communication skills required
  • Logical and well organized
  • Require minimum supervision, often lone working
  • Post holder must hold a full UK Driving licence and must be able to travel and stay overnight as required, including occasional weekend working and on-call rota.

Our approach

With over 6,000 members of staff working across a whole range of business areas, our people are the company’s greatest asset and we are proud to be an Investor in People.

In 2018 we were awarded by Best companies as one of the top 25 companies in the UK for employee engagement.

As well as our competitive salaries and benefit packages we are able to offer long-term career development within a friendly and supportive environment.

With our collaborative engaging culture, our employees join us and grow with us.

We believe creativity, clear communication and our drive for excellence are the keys to our success. We also expect our people to be enthusiastic and responsible.

We understand that the richness of the diversity of our employee’s experiences enables us to harness more creativity, innovation and opportunities.

If you share our thinking – and have the qualities we’re looking for – you could play a big part in our dedicated team.

Join us and be part of the Resource Revolution.

SUEZ Water Technologies & Solutions UK is an equal opportunities employer.

To find out more or apply, please complete the application form and attach your CV.

If you apply for any of our vacancies and do not receive an automated response within 24 hours of submitting your application, please email us at

** No Agencies Please **

About the role


Closing Date
This vacancy has now expired, and is not accepting any new applications.