Field Service Technician - Water Treatment

Contract type
Fixed term
Working Pattern
Full time
North West region
Dates that interviews will take place
Ongoing interviews
From £25K + vehicle, travel expenses & training
Summary of vacancy

Do you have a scientific background, ideally chemistry, and would you like to work in the water treatment industry? Does your experience include any on-site, customer facing, chemical analysis or are you interested in being trained to do this?

SUEZ Water Technologies and Solutions (SWTS) provide our customers with technology and expertise to enhance their water, wastewater, and process productivity.

Bringing together like minded people and experienced professionals, we continue to develop advanced technologies to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy.

What will I be doing?

You will be responsible for achieving defined goals & objectives, working safely, compliantly and efficiently within your customer accounts in the North West region (Manchester). Taking guidance from Account Managers, you will be servicing water systems on industrial equipment such as boilers, cooling and closed & chilled systems, with activity including:

  • Ensure a service plan is defined and optimised to maximise productivity & profitability
  • Implement customer service plans, carrying out tests and corrective actions
  • Maintaining customer records at all times (especially Legionella related)
  • Report any concerns with legionella compliance, performance, relationships and scope creep
  • Communicate with the customer during each service visit and look to continuously develop customer account relationships
  • Understanding the customer agreement with every customer, identify opportunities for upgrades or increased scope of supply (equipment, analytical services or training)
  • To act at all times in compliance with legislative, SUEZ and customer EHS policies, working in a safe manner at all times when delivering company objectives
  • Apply the company Legionella policy for customers who have qualifying water systems.

What are the requirements?

A customer facing role, you’ll need strong interpersonal and communication skills, as well as the ability to self-motivate and organise your workload, providing effective support to multiple managers and teams. Core requirements include:

  • Qualified to a minimum A-Level (or equivalent) in a scientific subject, ideally chemistry of chemical engineering but any others considered
  • Availability and willingness to travel within your assigned area, including overnight stops
  • Possession of valid UK driving license

Our Field Service Technicians need to be qualified with a City & Guilds in Legionella awareness, which SUEZ will invest in you to gain, along with additional training to work on equipment including boilers and cooling systems. You will also require all round IT proficiency, with tools such as MS Office, but a focus on customer service and a flexible approach to work will be key to succeeding in this role.

Our approach

 SUEZ Water Technologies & Solutions looks for innovation everywhere and now has more than 50,000 customers and 10,000 employees around the world. For more than 100 years SUEZ has been at the forefront of innovation, from the SUEZ Canal to addressing water scarcity. Finding solutions to the world's biggest problems has never been more important than right now.

We offer a great work environment, with professional development and challenging careers along with competitive reward & benefit. SWTS is an Equal Opportunity Employer, with employment decisions made without regard to any and all characteristics protected by law.

About the role


Closing Date