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Commercial Support Manager

Contract type
Permanent
Working Pattern
Full time
Location
Morden or Hayes, Greater London
Dates that interviews will take place
to be confirmed
Salary
From £35,627 + excellent benefits package
About the role

Are you an experienced team coordinator with excellent IT skills from a commercial / customer services background?

We are looking for a Commercial Support Manager to manager our sales and customer support team in the South East.

 

Key responsibilities are:

To manage the office based sales and customer support team to deliver excellent customer service to all prospective, new and existing customers

To manage all Customer queries to minimise the quantity and outstanding value across all depots within the region

To ensure that detailed customer knowledge is obtained and validated in order for the business to actively promote itself in existing and strategic operational areas

To ensure contact centre KPIs are met (call volume, call duration, response rates, quality etc.)

 

Ideally you will have a strong administrative background in a commercially focussed sales or customer services industry.

Experience of managing your own workload and ensuring deadlines are met.  Waste industry experience would be desirable but not essential

Join us in the resource revolution

Whatever part you play at Suez, you’ll be doing something amazing. We need people in all kinds of roles to help us solve tomorrow’s challenges. By joining us, you’ll be contributing to a business that’s working for the planet’s future – one that’s not afraid to innovate and introduce new solutions. In return for your hard work, we’ll give you a fulfilling career within a supportive team. Here, you’ll be free to be yourself and develop in your way.

Want to be part of the team? Visit www.suez.com/careers to apply

*No Agencies please*

What will I be doing?

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What are the requirements?

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Closing Date
24/03/2019