Customer Relations Officer

This vacancy has now expired, and is not accepting any new applications.
Contract type
Working Pattern
Full time
Location based
Dates that interviews will take place
W/C 02nd March 2020
Salary to be Advertised
£22,121 - £25,440 + Bonus + Benefits
Summary of vacancy

Are you an experienced Customer Relations Officer, or do you have excellent administration and customer service skills?

Would you like to join a company committed to creating a greener planet, working to conserve resources, reduce landfill and much more besides?

Whatever part you play at SUEZ UK, you’ll be doing something amazing. We need people in all kinds of roles to help us solve tomorrow’s challenges.

By joining us, you’ll be contributing to a business that’s working for the planet’s future – one that’s not afraid to innovate and introduce new solutions. In return for your hard work, we’ll give you a fulfilling career within a supportive team. Here, you’ll be free to be yourself and develop in your way.

About the role

What will I be doing?

  • As a Customer Relations Officer, you will be supporting the South East Regional Customer Hub to provide excellent customer service to our current client base.
  • This will involve on boarding new customers as well and being the first point of contact for all clients within the region. This will include carrying out account reviews, handling general requests and resolving customer queries.
  • Our aim is to provide the best possible experience for all of our customers, keeping them informed, engaged and maintain proactive relationships.

What are the requirements?

  • Previous administration experience, with the ability to create and maintain positive customer levels whilst managing expectations
  • Professional, confident and efficient, with excellent communication skills and a passion for putting our customers first.
  • Resolving customer problems promptly, whilst proactively promoting customer loyalty through account reviews and retaining existing accounts.
  • A true team player, with the ability to be flexible, support and collaborate with the team where necessary.

Who we are

SUEZ recycling and recovery UK is a forward-thinking company recognised as one of the top places in the UK to work. We are proud of the fantastic opportunities for personal growth and development we offer our people. As we continue to develop and grow, you can play an important part in the essential work we are doing to make businesses and communities more sustainable.

Working at SUEZ recycling and recovery UK is not like most jobs – it means striving to secure our planet’s resources and being part of the resource revolution. By joining us, you will help to safeguard the environment and the public through essential waste and water management services, contribute to the sustainable development of communities, businesses and regions, and promote the emerging low-carbon circular economy.

With a raft of benefits, family-friendly policies and excellent remuneration packages, there’s never been a better time to join SUEZ recycling and recovery UK. A friendly and supportive place that you will love to work in, we believe creativity, clear communication and our drive for excellence are the keys to our success. If you share our thinking – and have the qualities we’re looking for – you could play a big part in our dedicated team.

To find out more or apply, please complete the application form and attach your CV.

*No agencies please*

Closing Date
This vacancy has now expired, and is not accepting any new applications.