Apprentice Business Administrator
- Contract type
- Apprentice
- Working Pattern
- Full time
- Location based
- Morden
- Hours per week
- 40
- Dates that interviews will take place
- Throughout March/April
- Salary
- £25,692.80
- Summary of vacancy
-
At SUEZ, we act for what truly matters for the environment, for society, and for the future. This is the place for people who want to make a real impact, not just watch from the side lines. Join us and help drive positive change through innovative solutions that build a more resilient and sustainable world.
About The Role
- You will be working at our Morden Office, Amenity Way, Morden, SM4 4AX.
- You will be working 40 hours per week, Monday - Friday, 08:30am - 5:00pm.
- You will be earning £25,692.80, up to 3% bonus and SUEZ benefits.
- You will be working towards a level 3 Business Administration qualification.
- About the role
-
What will I be doing?
As an Administrator within our South East Administration Team, you’ll play an important role in supporting customers and colleagues across SUEZ. This is a great opportunity for anyone seeking an entry‑level or early‑career role, including recent graduates, who want to develop professional skills while contributing to a business focused on sustainability and positive environmental impact.
You’ll handle customer queries and requests through our CRM system, ensuring that every interaction is helpful, efficient, and aligned with our values.
Key responsibilities include:
- Delivering excellent customer service and acting as a first point of contact for enquiries.
- Managing incoming phone calls and written correspondence, logging customer queries accurately and directing them to the right teams.
- Communicating effectively with colleagues at all levels to help customers receive swift, accurate resolutions.
- Monitoring response times for internal customer disputes to support a high-quality service and uphold SUEZ company values.
- Carrying out general office administration and contributing to a positive, collaborative team culture.
In this role, you’ll gain exposure to different areas of the business, benefit from structured development opportunities, and be part of our succession planning. We also offer competitive pay and an internal bonus scheme.
What are the requirements?
We’re looking for individuals who enjoy helping others and can communicate clearly and confidently. This role suits people of all ages and backgrounds, whether you’re starting your career, returning to work, or looking to apply existing experience in a new environment.
You’ll be a great fit if you can:
- Build positive relationships and resolve queries with patience and professionalism.
- Work efficiently, managing tasks with accuracy and attention to detail.
- Use Microsoft applications (beneficial but not essential).
- Bring a proactive, supportive attitude to a busy administrative environment.
Essential:
- GCSE Maths and English at grade C (4) or above.
Desirable:
- Experience using Microsoft Office applications.
- Knowledge of the waste management or sustainability sector (helpful, but not required, we offer full training).
- A driving licence is desirable due to the site’s location. However, there is local public transport available, with a short walk required to reach the site.
Our commitment to inclusion
We welcome applications from people of all backgrounds, identities, and experiences. If you’re enthusiastic about providing excellent customer service and supporting a purpose‑driven organisation, we would love to hear from you.
We are committed to creating an inclusive workplace. If you need reasonable adjustments at any stage of the recruitment process, please let us know, we are happy to support you.Who we are
At SUEZ, your career is a journey full of possibilities. With diverse roles across multiple activities and locations, we empower you to shape your own path. Here, you’re encouraged to learn, grow, and take ownership of your development, because when you thrive, we all succeed.
At SUEZ, respect is at the heart of everything we do, for each other, for our customers, and for the communities we serve. We foster inclusive, caring environments where diversity, wellbeing, safety, and solidarity are more than values, they’re everyday realities. These principles shape how we work together, every day. We’re committed to building a workplace where everyone feels valued and included. If you’re excited about this opportunity but don’t meet every single requirement, we encourage you to apply. Your unique experience, perspective, and potential could be exactly what we’re looking for. We offer a comprehensive benefits package designed to support your wellbeing and growth, including competitive pay, pension plans, health and wellbeing programs, learning opportunities, and career development. Everything you need to thrive, both professionally and personally. Join us in transforming today’s environmental challenges into tomorrow’s innovative water and waste solutions.
At SUEZ, your work truly matters, driving action and shaping a more resilient, sustainable future.
Meet your Recruiter - Charese Cousins
http://linkedin.com/in/charese-cousins
Over six years ago, I began my journey at SUEZ as an apprentice eager to learn, grow, and make a meaningful impact. That experience not only shaped my career but also gave me a deep understanding of the value apprenticeships bring to both individuals and organisations. Today, I’m proud to lead apprenticeship recruitment at SUEZ, driving initiatives that attract and support new talent across both internal and external programmes. My role allows me to champion the same opportunities that launched my own career, helping others unlock their potential and build sustainable futures. With a passion for professional development and a strong belief in the power of hands-on learning, I’m committed to delivering apprenticeships as a key part of our workforce strategy ensuring we continue to grow, innovate, and lead within our industry. I’m committed to supporting candidates throughout every stage of the hiring process, ensuring they feel informed, valued, and empowered to present their best selves.
- Closing Date
- 24/03/2026