Operations Administrator & Customer Service Co-ordinator

Contract type
Working Pattern
Full time
CERC, St Dennis, Cornwall, PL26 8DY
Dates that interviews will take place
29th and 30th July 2019
From £17,810 plus benefits
Summary of vacancy

Are you an experienced Customer Services provider and Administrator?

Whatever part you play at SUEZ, you’ll be doing something amazing. We need people in all kinds of roles to help us solve tomorrow’s challenges.

By joining us, you’ll be contributing to a business that’s working for the planet’s future – one that’s not afraid to innovate and introduce new solutions. In return for your hard work, we’ll give you a fulfilling career within a supportive team. Here, you’ll be free to be yourself and develop in your way.



About the role

What will I be doing as an Administrator and Customer Services Coordinator?

  • We have a number of processing facilities across Cornwall, delivering a high quality service as part of the Cornwall PFI Contract.
  • As a highly organised professional, you’ll undertake general administration duties to support all of these sites, delivering a high quality and compliant service.
  • You’ll be dealing with the administration of a range of operational sites which means you’ll have a varied role involving contact with colleagues from across the business.
  • You will also be working on our customer helpdesk, taking calls from members of the public and sites staff.
  • You will manage and record these calls, ensuring incidents are resolved and closed out effectively. You will also manage the administration of reception area of the energy recovery centre as required, including meeting visitors and giving site inductions.

What are the requirements? (Experience and qualifications)

  • Ideally, you’ll have plenty of administrative experience covering a broad range of tasks.
  • You will be able to demonstrate excellent attention to detail and present work to a very high standard.
  • You’ll be able to back this up with a good standard of general education.
  • You will be communicating with a wide range of people at all levels so excellent communication skills are essential.
  • You will also be flexible and able to work well as part of an existing team providing additional support within the team as required.
  • As there will be the need to travel between different sites and facilities, it will be essential to hold a full UK driving licence. 

Who we are

SUEZ recycling and recovery UK is a forward-thinking company recognised as one of the top places in the UK to work. We are proud of the fantastic opportunities for personal growth and development we offer our people. As we continue to develop and grow, you can play an important part in the essential work we are doing to make businesses and communities more sustainable.

Working at SUEZ recycling and recovery UK is not like most jobs – it means striving to secure our planet’s resources and being part of the resource revolution. By joining us, you will help to safeguard the environment and the public through essential waste and water management services, contribute to the sustainable development of communities, businesses and regions, and promote the emerging low-carbon circular economy.

With a raft of benefits, family-friendly policies and excellent remuneration packages, there’s never been a better time to join SUEZ recycling and recovery UK. A friendly and supportive place that you will love to work in, we believe creativity, clear communication and our drive for excellence are the keys to our success. If you share our thinking – and have the qualities we’re looking for – you could play a big part in our dedicated team.

To find out more or apply, please complete the application form and attach your CV.

*No agencies please*


Closing Date