Due to the rising concerns and spread of the COVID-19 (Coronavirus) pandemic, we have put measures in place that protect the health and wellbeing of our employees and candidates. As a result, there may be some delays in our recruitment process.

Our recruitment phone line is temporarily closed, however our recruitment team is remote working and will do their best to support you however they can.

Thank you for your patience.


Field Service Chemist

Contract type
Working Pattern
Full time
Location based
Dates that interviews will take place
week commencing 20th July 2020
Salary to be Advertised
Summary of vacancy

Do you have a scientific / chemistry background, qualified and interested in working in the water treatment industry? Does your experience include any on-site customer facing chemical analysis or would you be keen to learn to do this?

SUEZ Water Technologies and Solutions (SWTS) provide our customers with technology and expertise to enhance their water, wastewater, and process productivity.

Bringing together like minded people and experienced professionals, we continue to develop advanced technologies to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy.



About the role

What will you be doing as a Field Service Technician / Chemist?

You will be responsible for achieving defined goals & objectives, working safely, compliantly and efficiently within your customer account in the North West of the UK. Taking guidance from Account Managers, you will be servicing water systems on industrial equipment such as boilers, cooling and closed & chilled systems, with activity including:

Ensure a service plan is defined and optimised to maximise productivity & profitability

Implement customer service plans, carrying out tests and corrective actions

Maintaining customer records at all times (especially Legionella related)

Report any concerns with legionella compliance, performance, relationships and scope creep

Communicate with the customer during each service visit and look to continuously develop customer account relationships

Understanding the customer agreement with every customer, identify opportunities for upgrades or increased scope of supply (equipment, analytical services or training)

To act at all times in compliance with legislative, SUEZ and customer EHS policies, working in a safe manner at all times when delivering company objectives

Apply the company Legionella policy for customers who have qualifying water systems.

Working in a fun, dynamic and top performing team, with a great ethos and enjoyable working culture, you would be an active member of the team, given the opportunity to learn, develop and be key to continued expansion and growth.

What will you need and what can you gain? (Experience and qualifications)

A customer facing role, you’ll need strong interpersonal and communication skills, as well as the ability to self-motivate and organise your workload, providing effective support to multiple managers and teams. Core requirements include:

Qualified to a minimum HND Level (or equivalent) in a scientific subject, ideally Chemistry or Chemical Engineering

Availability and willingness to travel within your assigned area

Possession of valid UK driving license

Our Field Service Technicians need to be qualified with a City & Guilds in Legionella awareness, which SUEZ will invest in you to gain, along with additional training to work on equipment including boilers and cooling systems. You will also require all round IT proficiency, with tools such as MS Office, but a focus on customer service and a flexible approach to work will be key to succeeding in this role.

Join the Resource Revolution! SUEZ Water Technologies & Solutions looks for innovation everywhere and now has more than 50,000 customers and 10,000 employees around the world. For more than 100 years SUEZ has been at the forefront of innovation, from the SUEZ Canal to addressing water scarcity. Finding solutions to the world's biggest problems has never been more important than right now.

We offer a great work environment, with professional development and challenging careers along with competitive reward & benefit. SWTS is an Equal Opportunity Employer, with employment decisions made without regard to any and all characteristics protected by law.

Closing Date