Business Support Co-ordinator
- Contract type
- Permanent
- Working Pattern
- Full time
- Location based
- Maidenhead (or commutable to any Suez office 3 x per week)
- Hours per week
- 37.5
- Dates that interviews will take place
- 5th June onwards
- Salary
- £33,660
- Summary of vacancy
-
Are you an Experienced Business Support Co-ordinator?
Suez are looking for a Business Support Co-ordinator to assist on various projects for our existing Municipal contracts.
The base salary on offer for this role is £33,660, additional benefits include company car OR car allowance (£6,366 per annum), up to 10% annual bonus, 25 days holiday, 5% employer pension & 3x Life Assurance.
You can be based anywhere in the UK but must be commutable to any Suez Office at least 3 x per week as per our hybrid working policy.
At Suez, we’re committed to making our world a more sustainable place – a highly complex challenge. That’s why we need diverse and inspirational individuals to help us move forward. If you’re ready to shape the future, collaborate, and drive positive change, we want you on our team. Join us to unleash your talent and help us achieve our shared goals.
- About the role
-
What will I be doing as a Business Support Coordinator?
- This position is pivotal in the support of our existing Municipal contracts for our in-cab technology solution. You will form a stable platform between the Municipal contracts/clients and suppliers to ensure all areas of fixes/development/testing is carried out to a very high standard.
- The Business Support Co-ordinator will assist on various projects on In-cab technology, and on occasions take a lead. This will involve ensuring all areas of implementation is carried out in accordance to the specification.
- As part of the role, developing/documenting bespoke training material will be required. It is then the intention that you will deliver all training to various stakeholders within the business (ranging from manual operatives to Contract Managers).
- You will ensure that all operational functionality and understanding of our systems is running smoothly in a live environment.
- To work alongside colleagues in Business operations to provide process and applications expertise for both day-to-day operations.
- Troubleshooting problems in operational process and finding solutions that enable the business to provide a quality service.
What are the requirements? (experience and qualifications)
- Experience customer facing skills via phone and email. In particular, the ability to communicate clearly with both technical and non-technical customers at all levels of the business.
- Strong leadership skills including coaching and training
- Good process Management skills
- Strong team working skills
- High quality written and verbal communication/presentation skills
- Good skills in influencing methods and techniques particularly in relation to change management
- Experience of testing and implementing software into a controlled environment
- Knowledge of Microsoft applications to enable production of reports and project plans
- Ability to build relationships for information on solving problems, both internally and externally
- Good understanding of the key success factors and input criteria behind implementation of new software/technology. Excellent written & communication skills, Computer skills (PowerPoint, Excel, Word, project),
- A sound understanding of waste management legislation and the functional implications for Suez core application
- Clear understanding of compliance required when training new/existing users on technology/software
- Experience of working with customers and stakeholders to deliver efficiencies and savings. Constantly reviewing how to manage expectations, maximising customer loyalty and profit levels.
- Open communication skills. Experience of engaging and communicating with employees to ensure training and implementation is successful.
Who we are
Join us, and you’ll be part of a forward-thinking business where people are free to grow. In a workplace where respect, team spirit, customer focus, and commitment to the environment are real values – not just words on a page. As part of our dedicated team, you’ll play an important part in the essential work we are doing to build a sustainable future.
At Suez, we believe in investing in our people. You’ll have access to continuous learning and development opportunities, empowering you to reach your full potential. Our inclusive culture ensures that everyone’s voice is heard and valued, fostering innovation and collaboration.
We offer competitive benefits, including flexible working arrangements, comprehensive health and wellness programs, and opportunities for career advancement. By joining Suez, you’ll be contributing to a mission-critical role that makes a real difference in the world.
If you’re ready to take on this challenge and be part of a team that’s dedicated to making a positive impact, apply to Suez today. Together, we can build a sustainable future.
- Job Description
- PROJ_Business_Support_Coordinator_2017.docx
- Closing Date
- 29/05/2025